Preguntas Frecuentes - FAQ
After I order when do I get access? Imprimir éste Artículo
Shared, Reseller and Virtual Private Server accounts are setup within minutes of your first payment. You will be given immediate access to begin uploading your site. Virtual Private Servers (VPS) can take up to 10 minutes while the operating system is installed. However, this typically takes only a few minutes.
If you are transferring from another provider, we will do our best to assist you in the process. You will need to submit a support ticket requesting the transfer.
If you do not receive your welcome email with your detailed account information within 15 minutes of signing up and making your first payment, please make sure you check your "Spam" folder at your email provider. Our system automatically sends out the welcome email. You can also log into the client portal at https://www.signaturehosting.com/portal/ and click on "Emails Sent" on the drop down menu found next to your name at the top right of the client area and then click on "New Account Information" email to see detailed account information.
If you experience any issues during the ordering process, please contact email@example.com or you can call us at 800-897-6133.
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